Welcome to Mwasa.co.ke (“we”, “our”, or “us”). We value your privacy and are committed to safeguarding your personal information in compliance with the Kenya Data Protection Act, 2019 and other applicable laws.
This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, use our services, or communicate with us.
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2. Information We Collect
We may collect the following categories of personal information:
Personal Identification Data: Name, email address, phone number, postal address, or any other details you provide voluntarily.
Technical Data: IP address, browser type, device details, and website usage patterns.
Cookies and Tracking Technologies: To improve your browsing experience, we use cookies and similar technologies. You can manage your cookie preferences via your browser settings.
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3. How We Use Your Information
We use your personal information to:
Provide, maintain, and improve our website and services.
Communicate with you, including responding to inquiries and requests.
Send updates, newsletters, or promotional information (only with your consent).
Analyze website usage to enhance user experience.
Comply with legal and regulatory obligations.
We will only use your personal data for the purposes for which it was collected unless we reasonably determine that we need to use it for another reason compatible with the original purpose.
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4. Legal Basis for Processing
We process your personal information based on one or more of the following legal grounds:
Your consent.
The performance of a contract or service you have requested.
Compliance with a legal obligation.
Our legitimate interests, provided these do not override your rights and freedoms.
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5. Data Sharing and Disclosure
We do not sell or rent your personal data.
However, we may share your information with:
Trusted service providers who perform functions on our behalf (e.g., web hosting, analytics, or email services).
Regulatory or law enforcement authorities when required by law.
All third parties are required to maintain the confidentiality and security of your data and use it only for lawful purposes.
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6. Data Security
We take reasonable organizational and technical measures to protect your data from unauthorized access, loss, misuse, or alteration.
However, please note that no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
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7. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements.
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8. Your Rights
Under the Kenya Data Protection Act, 2019, you have the right to:
Access and obtain a copy of your personal data.
Request correction or deletion of inaccurate or outdated information.
Withdraw consent at any time (where processing is based on consent).
Object to or restrict processing of your data.
Lodge a complaint with the Office of the Data Protection Commissioner (ODPC) if you believe your rights have been violated.
To exercise your rights, contact us at info@mwasa.co.ke.
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9. International Data Transfers
If your information is transferred or stored outside Kenya, we ensure appropriate safeguards are in place to protect it, consistent with the Kenya Data Protection Act and international standards.
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10. Cookies Policy
Mwasa.co.ke uses cookies to:
Improve website functionality and performance.
Analyze visitor traffic and behavior.
Personalize content and improve your experience.
You can choose to accept or reject non-essential cookies through your browser settings or via our cookie banner.
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11. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.
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12. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
Any updates will be posted on this page with the updated “Effective Date”.
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13. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or our data handling practices, please contact us at:
📧 Email: info@mwasa.co.ke
🌐 Website: https://www.mwasa.co.ke